This Privacy Policy comes into effect from Oct 1 2018

Thank you for visiting Hibiskus Naturals Online Store which is currently located at www.hibiskusnaturals.com . Your visit to this website is subject to this Privacy Policy and our Terms and Conditions.

We at Hibiskus Naturals Online are committed to protecting and safeguarding your privacy.

This Privacy Policy describes the types of personal information we collect on the Hibiskus Naturals website, how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information at any time. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.

This Privacy Policy governs only information provided to Hibiskus Naturals Online. It does not govern any other information or communications that may have been collected through Hibiskus Naturals brick and mortar retail stores or collected in any other manner like promotions, personal contact programmes, etc.

By accepting the Privacy Policy, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

In general, you can visit the Hibiskus Naturals Online without telling us who you are or revealing any personally identifiable information. You can however, also register at our website which enables us to contact you by email or text messages on your mobile phone to inform you about our products or respond to your comments or queries. As part of the registration process, we collect and store your personal information that you may choose to provide us with, such as your name, email address, mobile phone number and date of birth.

The technology that we use also allows us to collect aggregate information that does not identify you personally but lets us know your technology usage like the Uniform Resource Locater, Internet Protocol address, your operating system and browser type, etc. We may collect, compile, store, publish, promote, report, or otherwise disclose or use any such aggregate information which does not personally identify you. If any such aggregate information is correlated to you, it will be protected like any other personally identifiable information as described under this Privacy Policy.
Credit Card , Debit Card and Banking Information

Hibiskus Naturals Online does not collect or store Credit Card or Debit Card or banking information. Such information may be provided by you during the purchase transaction. However this data does not come to Hibiskus Naturals Online. It is directly transmitted through the payment gateway provider to the payment network or bank . No information is stored by Hibiskus Naturals Online

Data Hosting

The website is hosted with third party data hosting specialists. Information collected is kept on servers owned and managed by data hosting companies. The companies being used by Hibiskus Naturals Online are PCI compliant and have data security processes in place. However Hibiskus Naturals is not liable for any data theft or breach of security at the data centres hosting the website and holding consumer data

Marketing Emails

The information you have chosen to provide may be used by Hibiskus Naturals Online to create and deliver to you emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email or edit your information and consent to receive email and other communication in the ‘Profile’ section for registered users

Text Messages

If you have chosen to leave your mobile phone number on Hibiskus Naturals Online, you may receive text message/SMS alerts containing product and event information, cosmetics tips or promotions on your mobile phone. Please note that Hibiskus Naturals Online will never send you any unsolicited text message on your mobile phone. Hibiskus Naturals Online does not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.

Telephone calls

If you have chosen to leave your mobile phone number or landline number on Hibiskus Naturals Online, you may receive phone calls containing product and event information, cosmetics tips or promotions on your mobile phone or landline phone.

Communications to Serve You

If you have chosen to provide us with your contact information, we may provide you with service related announcements by any means, including email, concerning the website or contact you regarding your customer service requests or questions. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Hibiskus Naturals Online offers its customers.

Customised Service

We may use your personal information you have chosen to give us to provide you with customised service and use of our website. For example, we may suggest products that would be of particular interest to you. Such customised information may be conveyed to you by way of emails or text messages/sms and phone calls

Special Events, Questionnaires and Surveys

On occasion, Hibiskus Naturals Online may sponsor special events (such as contests, promotions or other offerings), questionnaires and surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating. To the extent any special event, questionnaire or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy and the purposes it sets forth.

Employment

If you provide personal information to us with respect to employment, such as your resume, we will treat such personal information as confidential and use it only to consider you for current and future employment opportunities and to contact you with respect to employment with us or our affiliates. An “Affiliate” is a person or entity that directly or indirectly through one or more intermediaries, controls or is controlled by, or is under common control with, our company. We will retain your information for further recruitment opportunities that may arise, unless you tell us that you no longer wish for us to retain your information.